- Issue: Jabra headphones are not properly connected to Zoom during meetings.
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Solution:
- Open Zoom and go to Settings.
- Under the Audio tab, set your Jabra headphones as both the speaker and microphone.
- Click Test Speaker and Test Mic to confirm the audio is functioning properly.
- Expected Outcome: The headphones should function correctly for both hearing and speaking during Zoom meetings.
- Confirmation: Test the audio using the "Test Speaker" and "Test Mic" options before joining a meeting.
- Still having issues? If the audio problems persist, please create a support ticket with IT.