- Issue: Jabra headphones are not charging properly.
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Solution: Method 1: Wireless Charging Pad
- Confirm your headphones support wireless charging.
- Align the charging symbol (typically on the left earmuff) with the wireless charging pad.
- Look for a green light to confirm charging. If it’s red, the headphones are not charging.
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Method 2: USB Cable
- Locate the USB-C port on the left earmuff and connect the provided USB cable to a power source.
- Check the charging light to confirm charging.
- Expected Outcome: Headphones should begin charging, confirmed by the green indicator light.
- Still having issues? If the headphones do not charge, please create a support ticket with IT.