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How to Change Audio Settings During a Call in Aloware

Updated
    • Issue: Audio settings are incorrect during calls in Aloware, affecting sound quality.
    • Solution:
      1. Initiate a call using Aloware through the web or desktop app.
      2. During the call, locate the audio settings icon on the interface.
      3. Click the audio settings icon and select "Jabra" (without "default" in the name) for optimal sound performance.
      4. Save changes if prompted before continuing the call.
    • Expected Outcome: The audio should now be clearer, and the correct device should be in use.
    • Confirmation: Verify by testing the audio quality during the next call.
    • Still having issues? If the problem persists, please create a support ticket with IT.

 

 

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