Left hand not talking to the right hand

Jessica Diercks

April 27, 2021 22:11

How often does this happen and are there long-term repercussions? I've been feeling this everywhere with almost every company lately, starting from the top and spiraling down to the customer experience. - I would think lack of communication and cohesiveness would be a greater fear for lack of consumer trust that it wouldn't get to the point it has, yet somehow PR has allowed it to reflect in the media and at the consumer level. Am I the only one concerned?

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  Carolyn Henry

  April 17, 2022 15:00

  What happened?

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